Bridging Policy, Technology, and Humanity in Public Service Interpreting: The Next Frontier
How can artificial intelligence and new technology transform — without dehumanising — public service interpreting?
Leonardo Doria de Souza explores the balance between innovation and ethics, showing how AI can enhance quality, accessibility, and trust in multilingual public services.
Join him for an inspiring exploration of the intersection between technology, policy, and human rights in interpreting.

Leonardo Doria de Souza is a European expert in language access and public service interpreting, serving on the Steering Committee of the European Commission’s Knowledge Centre for Translation and Interpretation (KCTI) and the board of ENPSIT. With over 20 years of experience, he has helped shape interpreter qualification systems, national registries, and policy reforms across Europe. He is also the founder of Heia Brasil, a platform fostering cultural and institutional cooperation between Brazil and Norway. Leonardo is passionate about how innovation, technology, and human rights intersect in interpreting — and how language access can drive inclusion in an increasingly digital and multilingual world.