Wordfast is the world’s leading provider of platform-independent translation memory software. We offer powerful desktop, server, and web-based solutions designed to meet the needs of individual translators, LSPs, corporations, and educational institutions worldwide. Our solutions enable users to reduce the time, effort, and costs associated with the translation process. www.wordfast.com

09.00 Tuesday 8 November

What You Really Want and Need – John di Rico

Inspired by Ken Blanchard and Spencer Johnson’s influential work, The One Minute Manager, this session will explore the essence of quality – delivering precisely what your client desires and requires – and the upside and downside risks associated with it. All too often, we find ourselves misaligned with our client’s objectives, offering solutions that miss the mark. Join us as we navigate translation quality standards, with a particular focus on mitigating risks. How can we guide our clients through the potential pitfalls, balancing the delicate line between risk and reward? By the end of this session, participants will be equipped with a dynamic and visual risk impact matrix, an invaluable tool that paves the way for informed decision-making. Empower your clients to confidently choose the products and services that simply give them what they really want and need.